Return Policy

Please contact us immediately at presentationsmontreal@gmail.com for return  authorization if you would like to return your online purchase.  Returns that have not been authorized may not be accepted.

For regular priced merchandise, we are happy to offer a full refund for online purchases. Merchandise must be unused with all original tags and packaging intact, accompanied with an original sales receipt.  We must receive returned merchandise within 14 days of delivery.  We reserve the right to reject any returns that do not meet these specifications.

Pursuant to health and safety regulations, we are unable to exchange or accept returns on food products.

All sale items are FINAL SALE and not eligible for return.

**Please note, all sales purchased with a promotion discount are considered FINAL SALE.**

Please note that refunds may only be issued to the purchaser and incurred shipping charges are not refundable. Personalized items are final sale.

 

Customers are responsible for any shipping costs. Using a trackable shipping service or purchasing shipping insurance is advisable. We cannot guarantee that we will receive your returned item.